I Hate Long Lines

     We need technology if our government is to survive. We need more contact with respect to who represents us- not just in Congress but also in the bureaucratic processes of our national and state systems. Underfunded government offices have led to regular furloughs of government workers which impact not only the efficiency of the government but also puts additional strains on those enrolled in the programs. 
     Heavily populated cities still house administrative processes from yesteryear. A single mother on a low-income program cannot simply contact her assigned representative. She must either schedule an appointment, which does not actually guarantee that time slot, but either way, she must walk in and wait in a very long queue. A simple email to a representative could lead to lower overhead cost (security, check-in agents) because many questions could easily be resolved electronically. To obtain official records, one must enter a city office and be fielded by one of potentially many employees. The capability of some government offices is still limited to fax machines. Remember those? 
     The growing changes in technology have yet to affect students on college campuses across the nation when dealing with financial aid packages. Students are required to stand in line to verify information or to receive information about their financial aid status and student loan awards. With the technology available, a student should be able to access his or her campus financial aid pipeline without the four-hour wait. 
     The days of standing in long lines should only be reserved now for theme parks and should no longer exist in this digital society.